Zenless Zone Zero character

Norma (Zenless Zone Zero)

Guide, build and skills

  • S-rank
  • Attribute Fire
  • Specialty Stun
  • Game data 3.3.0

Fire, off-field Stun

Norma from Zenless Zone Zero with a Kaption Polish subtitle
Polish subtitles for Zenless Zone Zero dialogue work today.

At a glance

Norma is a Fire Stun character who can keep contributing while another Agent is on field. Her turrets attack automatically, and her Top Hat Companion stores Preheated Chamber for her while she is away.

She helps the team prepare for a Stun and deal more damage during it. With her Additional Ability: Advantage in Numbers active, hits from Norma, her creations or a Combat Bangboo build Tech Divide stacks on enemies. Those stacks increase the target's Stun DMG Multiplier and extend its Stun duration.

Her rotation revolves around building Preheated Chamber, deploying turrets and returning to trigger a Chain Attack. An Attack or Rupture teammate is an easy way to meet her Additional Ability condition.

Video guide

SHE DOES IT ALL! The BEST Updated Guide to Norma (Teams/Disc/W-Engine) - Zenless Zone Zero

Video by canna on YouTube · 19 min · 54.6K views · July 2026

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Build

From the game data

4× King of the Summit + 2× Woodpecker Electro · Disc 4 CRIT Rate · Disc 5 Fire DMG Bonus or ATK% · Disc 6 Energy Regen · substats CRIT Rate > CRIT DMG > ATK%

Drive Discs

4 pieces · Drive Disc set

  1. King of the Summit
    King of the Summit
    • 2-piece bonus: Increases Daze of attacks by 6%
    Show effect
    • 4-piece bonus: When the equipper is a Stun character and uses an EX Special Attack or Chain Attack, increases CRIT DMG of all squad members by 15%, and when the equipper's CRIT Rate is more than or equal to 50%, further increases CRIT DMG by 15%, lasting 15s. Repeated triggers reset the duration. Passive effects of the same name do not stack.

2 pieces · Drive Disc set

  1. Woodpecker Electro
    Woodpecker Electro
    • 2-piece bonus: CRIT Rate +8%

Alternatives

When you don't have the set above.

  • Swing Jazz
    Swing Jazz Show effect
    • 2-piece bonus: Energy Regen +20%
    • 4-piece bonus: Launching a Chain Attack or Ultimate increases all squad members' DMG by 15% for 12s. Passive effects of the same name do not stack.

Main stats

Disc 4
CRIT Rate
Disc 5
Fire DMG Bonus or ATK%
Disc 6
Energy Regen

Substats

  1. CRIT Rate
  2. CRIT DMG
  3. ATK%

Target stats

Totals to aim for on the character's stat screen.

StatTarget
ATK 2,400+
HP 9,500+
CRIT Rate 80–100%
CRIT DMG 100%+

Recommended W-Engines

  1. Chief Sidekick
    Chief Sidekick S-rank
    The Genius's Follower Show effect

    The equipper's Impact increases by 30, and their DMG ignores 15% of the target's Fire RES. When the equipper is not the active character, Energy Regen increases by 0.4/s. When the equipper deals Fire DMG with an EX Special Attack, all Agents' DMG increases by 12.5% for 30s, stacking up to 2 times. Repeated triggers reset the duration. This effect can trigger once per skill. Only one instance of this effect can exist in the same squad.

Alternatives

When you don't have the weapon above.

  1. Hellfire Gears
    Hellfire Gears S-rank
    Passionate Construction Show effect

    While off-field, the equipper's Energy Regen increases by 0.6/s. When using an EX Special Attack, the equipper's Impact is increased by 10% for 10s, stacking up to 2 times. The duration of each stack is calculated separately.

  2. Roaring Fur-nace
    Roaring Fur-nace S-rank
    Tiger Spirit Rising Show effect

    The Daze dealt by the equipper's EX Special Attack, Chain Attack, and Ultimate increases by 28%. When using a Chain Attack or Ultimate to deal Fire DMG, the DMG dealt by all squad members increases by 10%, stacking up to 2 times and lasting 30s. The duration of each stack is calculated separately. Triggers once per use of a skill. Only one instance of this effect can exist in the same squad.

Have this character? Make a card of your own build from your UID Stats, artifacts, weapon and talents from your in-game showcase, as a PNG in a dozen layouts.

Teams

Show more teams (4)Show less

Also plays in

Other characters' teams with a place for Norma.

Show more (9)

Skills

Names in English, as in the game · underlined ones open their card · Priority = level-up order (from the game data)

  1. Basic attack

    Basic Attack: Engineering Insurance

    Level priority 5 of 6

    Press to perform up to four forward attacks, dealing Fire DMG.

    Press to activate: Performs up to four attacks forward, dealing Fire DMG.

  2. Basic attack

    Basic Attack: Hat Trick

    Hold to throw Top Hat Companion. It attacks and stores Preheated Chamber off-field; a hit triggers the previous character's Quick Assist every 5s.

    When Norma is the active character and is in combat, she gains 1.5% Preheated Chamber per second. When Top Hat Companion is on her head, hold to activate: After firing, Norma throws out Top Hat Companion, ordering it to unleash a round of aerial fire, dealing Fire DMG and storing the current Preheated Chamber. When the skill hits an enemy, it triggers the previous character's Quick Assist. This effect can trigger once every 5s. Once Top Hat Companion has been thrown out, it will accumulate and retain Preheated Chamber at the same speed on behalf of Norma. Norma does not need to stay on the field during this period. After Norma retrieves the Top Hat Companion, she immediately gains the stored Preheated Chamber. When holding , the Top Hat Companion will accelerate toward Norma. If retrieving the Top Hat Companion would raise Preheated Chamber to 80% or higher, the Top Hat Companion will automatically accelerate toward Norma. When Norma switches from on field to off field while in combat, if Preheated Chamber is not full, Top Hat Companion automatically enters the battlefield. Anti-Interrupt level is increased while using this skill.

  3. Special

    Special Attack: Thermal Shutdown

    Level priority 2 of 6

    Special Attack: Thermal Shutdown (Special) bombards enemies, dealing Fire DMG.

    Press to activate: Bombards enemies, dealing Fire DMG.

  4. Special

    EX Special Attack: En-Nah Barrage

    Spend Energy to fire, gain 16% Preheated Chamber and deploy two turrets for 32s. Hold to extend the fire and gain more charge.

    With enough Energy, press to activate: Operates the turret to fire continuously and launch different types of missiles based on the target's state: When the primary target is not Stunned, launches an Armor-Piercing Warhead, dealing Fire DMG and inflicting a large amount of Daze. When the primary target is Stunned, launches a High-Explosive Warhead, dealing greater Fire DMG. After using this skill, Norma gains 16% Preheated Chamber and enters the En-Nah Barrage state for 32s. While En-Nah Barrage is active, Norma deploys two En-Nah Turrets to join the battle. Continuing to hold extends the firing time by up to 2s, continuously consuming energy. For each 1 point of energy consumed while holding, Norma gains an additional 0.4% Preheated Chamber, and this round of En-Nah Barrage lasts 0.8s longer, up to a maximum additional duration of s. Character is invulnerable while using this skill.

  5. Special

    Special Attack: Target Practice

    During battle, En-Nah Turrets automatically attack enemies, dealing Fire DMG.

    During battle, En-Nah Turret automatically attacks enemies, dealing Fire DMG.

  6. Special

    EX Special Attack: Explosive Experiment

    A Stun or a Chain Attack from Preheated Chamber makes turrets fire faster for 8s: missiles deal high Daze to unstunned foes or more DMG to Stunned ones.

    When any squad member Stuns an enemy, or when Norma consumes Preheated Chamber to trigger a Chain Attack, En-Nah Turret deploys its missile bay for 8s. Repeated triggers reset the duration. During this time, En-Nah Turrets automatically attack more frequently. When performing automatic attacks, they launch different missiles based on the enemy's state: When the primary target is not Stunned, launch an Armor-Piercing Warhead, dealing Fire DMG and inflicting a large amount of Daze. When the primary target is Stunned, launch a High-Explosive Warhead, dealing greater Fire DMG.

  7. Dodge

    Dodge: Development Protocols

    Level priority 6 of 6

    Dash to dodge an attack. Norma is invulnerable during the dodge.

    Press to activate: A quick dash dodge. Character is invulnerable while using this skill.

  8. Dodge

    Dash Attack: Deadline RushDodge

    Attack during a dodge to spin and fire at nearby enemies, dealing Fire DMG.

    Press during a dodge to activate: Spins while firing at nearby enemies, dealing Fire DMG.

  9. Dodge

    Dodge Counter: Compliance Testing

    Attack during a Perfect Dodge to drill the target for Fire DMG. Norma is invulnerable during the counter.

    Press during a Perfect Dodge to activate: Commands the Rumble Drill to continuously drill the target, dealing Fire DMG. Character is invulnerable while using this skill.

  10. Chain attack

    Chain Attack: Impact Drill

    Level priority 3 of 6

    Select Norma during a Chain Attack to hit enemies repeatedly with drills for Fire DMG. She is invulnerable during the attack.

    When a Chain Attack is triggered, select the character to activate: Commands a swarm of Rumble Drills to deal multiple hits, dealing massive Fire DMG. Character is invulnerable while using this skill.

  11. Chain attack

    Ultimate: Doctrine of Superior Firepower

    At maximum Decibels, bombard enemies for Fire DMG and gain 30% Preheated Chamber. Norma is invulnerable during the attack.

    When Decibel Rating is at Maximum, press to activate: Calls in tactical artillery to bombard enemies ahead, dealing massive Fire DMG. Upon activation, immediately gains 30% Preheated Chamber. Character is invulnerable while using this skill.

  12. Assist

    Quick Assist: Roaring BackupAssist

    Level priority 4 of 6

    When the active character is launched, switch to Norma to drill the target for Fire DMG. She is invulnerable during the attack.

    When the active character is launched, press to activate: Commands the Rumble Drill to continuously attack the target, dealing Fire DMG. Character is invulnerable while using this skill.

  13. Assist

    Defensive Assist: Technological BastionAssist

    Parry an incoming attack for high Daze. Under intense attacks, the parry costs fewer Assist Points. Norma is invulnerable.

    When the on-field character is about to be attacked, press to activate: Parries the enemy's attack, dealing massive Daze. This skill excels at parrying enemy attacks and reduces the consumption of Assist Points when the character is under intense attacks. Character is invulnerable while using this skill.

  14. Assist

    Assist Follow-Up: Technological Suppression

    Attack after a Defensive Assist to deal Fire DMG. Norma is invulnerable during the follow-up.

    Press after a Defensive Assist to activate: Unleashes a series of attacks, dealing Fire DMG. Character is invulnerable while using this skill.

  15. Core skill

    Core Passive: Precise Guidance

    Level priority 1 of 6

    Above 50% initial CRIT Rate, gain CRIT DMG and Special/Ultimate Daze. At 80% Preheated Chamber, Hat Trick (Basic) can trigger a Chain Attack.

    When initial CRIT Rate exceeds 50%, every additional 1% increases her CRIT DMG by 1.7%, up to a maximum increase of 85%. When initial CRIT Rate exceeds 50%, every additional 1% increases the Daze dealt by her EX Special Attack, Special Attack, and Ultimate by 0.8% when they hit an enemy, up to a maximum increase of 40%. Norma gains additional ATK based on her Sheer Force. Every 1 point of Sheer Force increases her ATK by 1.25, up to a maximum increase of 1,200 ATK. Upon entering the battlefield, Norma immediately gains 60% Preheated Chamber. In Investigation Zone Mode, this effect can trigger once every 180s. When Preheated Chamber is at least 80%, the next Basic Attack: Hat Trick can trigger a Quick Assist regardless of cooldown, and consumes 80% Preheated Chamber to replace the Quick Assist with a Chain Attack.

Passives

  1. Passive

    Additional Ability: Advantage in NumbersPassive

    With an Attack, Rupture or same-Faction ally, Tech Divide raises Stun DMG Multiplier and Stun duration; En-Nah Barrage boosts squad DMG by 20%.

    When another character in your squad is an Attack or Rupture character, or shares the same Faction: When Norma, her creations, or Combat Bangboo hit an enemy, they apply 1 stack of Tech Divide. Each stack of Tech Divide increases the target's Stun DMG Multiplier by 3%, stacking up to 10 times. This effect can stack once every 0.5s. Enemies with Tech Divide stacks have their Stun duration increased by 2s upon becoming Stunned. This Stun duration increase cannot stack with similar effects. When an enemy affected by Tech Divide recovers from Stun, the Tech Divide effect ends. While En-Nah Barrage is active, Norma's ATK increases by 44. This effect scales with character level, increasing by 14 per level, up to a maximum increase of 870. While En-Nah Barrage is active, DMG dealt by all squad members increases by 20%.

Mindscape Cinema

  1. M1

    Visionary Extremism

    Worth it

    Visionary Extremism (M1) extends the turret missile bay duration from eight to 12 seconds.

    The duration of the En-Nah Turret's missile bay deployed by EX Special Attack: Explosive Experiment increases to 12s. When an Armor-Piercing Warhead or High-Explosive Warhead from any skill hits an enemy, the target's All-Attribute RES is reduced by 15% for 15s. Repeated triggers reset the duration.

  2. M2

    Axiom of Universal Unity

    Worth it

    Axiom of Universal Unity (M2) is worth considering for the team: each Tech Divide stack grants 6% Stun DMG Multiplier instead of 3%.

    The Stun DMG Multiplier granted by each stack of Tech Divide in Norma's Additional Ability: Advantage in Numbers is increased to 6%. When Norma uses Basic Attack: Hat Trick while in combat, she gains 25 Energy. This effect can trigger once every 20s.

  3. M3

    Natural-Born Villain Paradox

    Basic Attack, Dodge, Assist, Special Attack, and Chain Attack Lv. +2

  4. M4

    Bangboo Superiority Theory

    When Norma consumes Preheated Chamber to trigger a Chain Attack, both Norma and the corresponding Agent gain 200 Decibels.

  5. M5

    En-Nah Big Bang

    Basic Attack, Dodge, Assist, Special Attack, and Chain Attack Lv. +2

  6. M6

    The Primary Cause of Genius

    Worth it

    The Primary Cause of Genius (M6) adds missiles after a squad member Stuns an enemy and improves both warhead types.

    After any squad member Stuns an enemy, Norma will continuously summon missiles to bombard random enemies on the field for 6s. A missile is launched every 0.75s, dealing Fire DMG equal to 200% of Norma's ATK to enemies within the area. This DMG is considered Ultimate DMG. Repeated triggers reset the duration. This effect can trigger once every 30s. The Daze inflicted by Armor-Piercing Warhead increases by 30%, and the DMG dealt by High-Explosive Warhead increases by 30%.

Materials

Ascension, to max level

  • Denny Denny × 800,000
  • Basic Stun Certification Seal Basic Stun Certification Seal × 4
  • Advanced Stun Certification Seal Advanced Stun Certification Seal × 32
  • Buster Certification Seal Buster Certification Seal × 30

All skills to max

  • Denny Denny × 2,905,000
  • Basic Burn Chip Basic Burn Chip × 25
  • Advanced Burn Chip Advanced Burn Chip × 75
  • Specialized Burn Chip Specialized Burn Chip × 250
  • Hamster Cage Pass Hamster Cage Pass × 5
  • Timeworn Husk × 9
  • Higher Dimensional Data: Deep Erosion Circuit × 60

Guide

How the kit works

On entering the battlefield, Core Passive: Precise Guidance grants Norma 60% Preheated Chamber. While she is active and in combat, she gains another 1.5% per second. With enough Energy, use EX Special Attack: En-Nah Barrage (Special) to gain 16% more and deploy two turrets for 32 seconds.

The EX Special fires an Armor-Piercing Warhead with high Daze against a primary target that is not Stunned. Against a Stunned target it fires a High-Explosive Warhead for greater Fire DMG. Holding the input extends the firing time by up to two seconds, consuming more Energy to gain extra Preheated Chamber and extend the turret state.

Hold Basic Attack: Hat Trick while Top Hat Companion is on Norma's head to throw it out. It stores her current Preheated Chamber and continues accumulating it at the same rate while she is off field. The companion also enters the battlefield automatically when she switches out in combat with an unfilled chamber.

Retrieve the companion to receive its stored charge. Holding the input makes it move toward Norma faster; it also accelerates automatically if retrieving it would bring her to at least 80%. At that threshold, the next Hat Trick consumes 80% and replaces its Quick Assist with a Chain Attack, regardless of the normal Quick Assist cooldown.

While the turrets are deployed, EX Special Attack: Explosive Experiment (Special) opens their missile bays for eight seconds when any squad member Stuns an enemy or Norma consumes Preheated Chamber to trigger a Chain Attack. They then attack more frequently and use missiles suited to the target's Stun state. Ultimate: Doctrine of Superior Firepower grants 30% Preheated Chamber when activated.

Build and why

Use four pieces of King of the Summit and two pieces of Woodpecker Electro. King of the Summit increases Daze by 6% and gives the squad 15% CRIT DMG after Norma uses an EX Special Attack or Chain Attack. At 50% CRIT Rate or higher, that squad bonus rises by another 15%. Woodpecker Electro adds 8% CRIT Rate.

For main stats, use CRIT Rate on disc 4, Fire DMG Bonus or Percent ATK on disc 5, and Energy Regen on disc 6. Prioritize CRIT Rate, then CRIT DMG, then Percent ATK in substats. Above 50% initial CRIT Rate, Core Passive: Precise Guidance converts each additional 1% into CRIT DMG and more Daze for her Special Attack, EX Special Attack and Ultimate, up to the passive's caps.

Chief Sidekick is the first weapon choice. It gives Impact, lets Norma's DMG ignore some Fire RES and provides Energy Regen while she is off field. Her Fire DMG from an EX Special Attack also increases all Agents' DMG.

Hellfire Gears is an alternative with off-field Energy Regen and Impact stacks from EX Special Attacks. Roaring Fur-nace increases Daze from her EX Special Attack, Chain Attack and Ultimate, and its Fire Chain Attack or Ultimate hits can raise squad DMG. Swing Jazz is another set option: its four-piece bonus raises squad DMG after a Chain Attack or Ultimate.

Leveling priority

Follow the game's order: Core Passive first, then Special Attack, Chain Attack, Assist, Basic Attack and Dodge. The passive improves the bonuses tied to initial CRIT Rate and Sheer Force; Special Attack covers the EX move and turret attacks that are central to her rotation.

For maximum ascension, you need 800,000 Denny, 4 Basic Stun Certification Seal, 32 Advanced Stun Certification Seal and 30 Buster Certification Seal.

For all skills, the listed total is 2,905,000 Denny, 25 Basic Burn Chip, 75 Advanced Burn Chip, 250 Specialized Burn Chip, 5 Hamster Cage Pass, 9 Timeworn Husk and 60 Higher Dimensional Data: Deep Erosion Circuit.

Mindscapes worth it

Axiom of Universal Unity is worth considering for the team: each Tech Divide stack grants 6% Stun DMG Multiplier instead of 3%. It also gives Norma 25 Energy when she uses Basic Attack: Hat Trick in combat, once every 20 seconds.

Visionary Extremism extends the turret missile bay duration from eight to 12 seconds. Warhead hits from any skill also reduce the target's All-Attribute RES by 15% for 15 seconds. The Primary Cause of Genius adds missiles after a squad member Stuns an enemy and improves both warhead types.

Bangboo Superiority Theory gives Norma and the corresponding Agent 200 Decibels when she consumes Preheated Chamber to trigger a Chain Attack. Natural-Born Villain Paradox and En-Nah Big Bang add skill levels. If those gains are less useful to your team, they are reasonable places to stop rather than goals you need to reach.

Teams

Pair Norma with an Attack or Rupture character to activate Additional Ability: Advantage in Numbers. A same-faction teammate also meets the condition. During En-Nah Barrage, the ability increases all squad members' DMG by 20% and gives Norma ATK.

Tech Divide reaches up to 10 stacks, each adding 3% to the target's Stun DMG Multiplier. Stacks can be applied once every 0.5 seconds. A target with stacks stays Stunned for two extra seconds, although that extension cannot stack with similar effects. The stacks end when the enemy recovers.

Common mistakes

Do not leave the companion out indefinitely when you need a Chain Attack. Retrieve its stored Preheated Chamber, then use Basic Attack: Hat Trick at 80% or more to spend the charge. Remember that the automatic return acceleration depends on the amount you would gain on retrieval.

Do not build only for damage and ignore initial CRIT Rate. Core Passive: Precise Guidance starts converting it above 50%, while King of the Summit checks for at least 50% CRIT Rate for its extra squad bonus. Energy Regen also helps you use the EX Special that deploys Norma's turrets.

Do not assume Tech Divide is always active. Check the squad condition and apply stacks before the enemy becomes Stunned. Also refresh EX Special Attack: En-Nah Barrage (Special) when needed: the turrets and the Additional Ability's squad DMG bonus depend on that state.

Frequently asked questions

What's the best build for Norma?

Drive Discs: Swing Jazz, King of the Summit ×4 or Woodpecker Electro ×2. Main stats: Disc 4: CRIT Rate, Disc 5: Fire DMG Bonus or ATK%, Disc 6: Energy Regen. Recommended W-Engines: Hellfire Gears, Roaring Fur-nace or Chief Sidekick. That is what the game suggests.

What should I level first on Norma?

Core Passive: Precise Guidance first, then Special Attack: Thermal Shutdown, Chain Attack: Impact Drill, Quick Assist: Roaring BackupAssist, Basic Attack: Engineering Insurance and Dodge: Development Protocols. That is what the game suggests.

Which Mindscape Cinema are worth getting for Norma?

The biggest upgrades: M2 Axiom of Universal Unity, M1 Visionary Extremism and M6 The Primary Cause of Genius.

Who should Norma team up with?

Good teammates: Hugo and Sunna.

Is Norma in Polish in Zenless Zone Zero?

The game has no Polish language option. Kaption shows Polish subtitles for the dialogue right on the game screen, so Norma's lines read in Polish. Skill and item names stay in English, as in the game.

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Game data version 3.3.0.

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